I applied online. I interviewed at Visa Inc. (Austin, TX) in Jun 2017
Interview
Phone interview went well. Recruiter stated he did not want me in the job because I was too experienced. I stated that it would be a good place to start and understand the company. Although he was nice to speak with - I have applied for 3 other jobs and within 2 weeks the jobs have been pulled or cancelled. I’m not sure what is going on with the VP at the Austin location, but these is weird.
Interview questions [1]
Question 1
Experience in dealing with customers and customers on-line or phone.
Processus assez long, autour de 3 mois
Après avoir postulé sur leur site web :
1 pre-selections par les RH
3 entretiens en visio
1 avec la Directrice du service
2 avec des Accounts Manager
Interview questions [1]
Question 1
Questions très axées sur le profil plutôt que sur les compétences déjà présentes sur le CV
I applied through an employee referral. The process took 2+ months. I interviewed at Visa Inc. in Jul 2017
Interview
Starting with HR interview then. Manager interview. After that there are 2 other top management interviews. A very long process and unfortunately they don't give any expectations of when is the next time or expected time to contact me for the next step which is very confusing.
I applied through a recruiter. The process took 2 months. I interviewed at Visa Inc. (Centreville, VA) in Jul 2017
Interview
Went through 6 interviews 1 interview over the phone with the recruiter. 2 interviews over the phone with two different directors. 3 different interviews in person with two paired directors and 1 director. Waited over 3 weeks to hear I was not accepted. Long vigorous process and multiple recruiters and people scheduling interviews.
Senior Customer Service Representative applicants have rated the interview process at Visa Inc. with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 51.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Service Representative roles take an average of 47 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Visa Inc. overall takes an average of 33 days.
Common stages of the interview process at Visa Inc. as a Senior Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 20%
Drug test: 10%
Personality test: 10%
Group panel interview: 10%
Background check: 10%
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