I applied online. The process took 2 days. I interviewed at Visa Inc.
Interview
We had the standard hand written test , the open access test and the data entry test. Thereafter the 1-1 QA session. People are very friendly, helpful and cooperative. Very welcoming company and a wonderful work environment.
Interview questions [1]
Question 1
Behavioral questions and scenario questions .... what is you had an non-cooperative team member or hw did you handle a criticism in the professional experience......
The Interview experience was easy and welcoming and the interviewer seemed interested , the interviewer gave time and attention after questions were asked . The question lineup were not long and dragged out.
Interview questions [1]
Question 1
What is a difficult situation you’ve had with a member and how did you handle it
The interview process was structured and professional. The interviewer asked relevant questions, listened carefully, and provided clear explanations about the role and expectations. Overall, it was a positive experience even though I didn't get an offer.
Interview questions [1]
Question 1
Can you tell me about yourself?
Why do you want to work here.
I applied through college or university. The process took 2 weeks. I interviewed at Visa Inc. (Bogota, Cundinamarca) in Jan 2025
Interview
Super, muy profesional y ética, me sentí cómodo , fue muy amena y he aprendido muchas cosas , la entrevista se desarrolló sin problemas y salí muy contento de poder tener la oportunidad de haber hecho esta entrevista en esta empresa tan buena
Visa Inc. interviews FAQs
Customer Service Representative applicants have rated the interview process at Visa Inc. with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 51.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 34 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Visa Inc. overall takes an average of 33 days.
Common stages of the interview process at Visa Inc. as a Customer Service Representative according to 22 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 22%
Background check: 16%
Group panel interview: 10%
Skills test: 10%
Drug test: 6%
Personality test: 6%
Presentation: 6%
IQ intelligence test: 2%
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