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      Visa Inc.

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    • Jobs at Visa Inc.

      32 jobs in United States
      Senior Director - Business Development Visa Commercial Solutions, NA
      New York, NY
      ·
      $305K - $535K /yr
      (Employer provided)
      View job
      Senior Director, Marketing Strategy & Innovation, Premium Products
      New York, NY
      ·
      $211K - $369K /yr
      (Employer provided)
      View job
      Senior Director, Payment Threat Intelligence
      Foster City, CA
      ·
      $204K - $420K /yr
      (Employer provided)
      View job
      Senior Director, Payment Threat Intelligence
      Atlanta, GA
      ·
      $204K - $420K /yr
      (Employer provided)
      View job
      Senior Director, Client Engineering (End User Technology)
      Austin, TX
      ·
      $196K - $314K /yr
      (Employer provided)
      View job
      View all Senior Director, Client Care Jobs

      Senior Director, Client Care Interview

      Apr 7, 2025
      Anonymous Interview Candidate
      Miami, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Visa Inc. (Miami, FL) in Mar 2025

      Interview

      The process was pretty straightforward. I had a screening, then an interview with a VP, an interview with a potential peer, and, finally, an interview with the hiring VP. Everyone was friendly and professional, and the interviews were mostly conversational. My only issue is the ghosting. After the four interviews, I followed up twice, and there was no response at all. Nothing. I can understand if I had only gone through a screening, but after four interviews, I deserved the courtesy of a response. Being ghosted by such a top-tier organization creates a bad impression and a lack of trust and respect. I expected better from such a prestigious organization.

      Interview questions [1]

      Question 1

      Honestly, I don't recall a specific question, but they were mostly performance-based, like, "Tell me about a time..."
      Answer question

      Visa Inc. interviews FAQs

      • Candidates applying for Senior Director, Client Care roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Visa Inc. overall takes an average of 33 days.
      • Common stages of the interview process at Visa Inc. as a Senior Director, Client Care according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

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