3 round interview process: - video interview with the talent acquisition specialist - video interview with the director of customer service - in-person interview with the director of training ( I never made it to this round) Interviewers were nice, asked standard questions, and they acted very quickly after each step, so I felt that the process wasn’t being drug out. Pros: quick process, virtual interview with real people Cons: the second interviewer (director of customer service) did not bother to show her face on camera although I was visible. Why not just call instead of setting up a virtual interview? With that, I left the interview with a different opinion on the company. Later, I received an email that they had gone with another candidate. Overall it worked out. An offer was not made

I put my resume on Monster and was then contacted by a recruiter who I met with. She expplained the company a little and then set up the first interview with the Director of Customer Service. We had a great interview. He asked lots of standard interview questions and we spoke for over an hour. Then, I went back the following week for the paid experimental day in which I sat with various employees. I was supposed to meet with four people for interviews, but two were gone, so I went back later in the week to meet with those people. All together, you meet three higher ups in customer service, an HR person, and the pesident of the company, as well as do the experimental day. It's definitely a process, but the people are very friendly and professional.