I applied for a position in December 2013. The position would be in "Trust & Integrity." The problem is the homes some people listed were "not as advertised." Hackers were hijacking the address and contact information and convincing prospective renters to send them a check of the real owner. Their business has grown exponentially and the instances of fraud had increased proportionally.
My first interview was out of the blue. The HR person contacted me via email and I responded within the hour. We scheduled a time for the next day and I set to work doing my pre-interview work. I start with the SEC website. Homeaway is a publicly traded company so reading their 8k. 10k's, and their last two annual reports was my first stop. This took several hours and lots of notes.
Next was to review employees of the company and see if they had posted any Powerpoints to review. I found interviews with the CEO (Brian Sharples). He gave two really good interviews which taught me a lot about the company.
Next I wanted to understand their business model. Actually they have two. 95% of their revenue is based on advertsing. Homeowners list their place on the Homeaway.com , vrbo.com, bedandbreakfast.com websites and homeaway delivers the content to over 100 countries. This is a great idea. Now all those millions of beautiful homes that sit emply for 50 weeks out of the year can generate some profit to the owner.
The HR person I interviewed was young. Based on her LinkedIn profile she had a few years of experience but was in no way ready to interview me. She could not answer even simple questions. For her it appeared to be a punchlist.... move on to the next one.
I am reminded of a story Dolly Parton told many years ago. She was early in her career and decided to enter a Dolly Parton lookalike contest. She made the first cut and then the second. It all came down to the final 3 and Dolly- looking her perkiest-- lost. The judges said that she did not look enough like the real Dolly Parton.
The first interview lasted only about 10 minutes and she had to go. We scheduled another interview that afternoon. She wanted to know about my fraud fighting experience. I recounted the capture and return of a large piece of construction equipment. The previous company had hired several private investigators. All had failed. It had been 18 months since that began the process to repossess it. I found it in four days. You just have to read the case, understand the mindset of the person and the situation, use concentric circles of interviewing and be discrete. Most people will talk to you if you are polite. Sometimes it just about asking the right person ---the right questions-- in the right way.