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      WDS

      Now known as Conduent

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      Customer Support Interview

      Jul 4, 2016
      Anonymous employee
      Poole, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at WDS (Poole, England) in Jan 2012

      Interview

      A single Interview. I was asked several questions around mobile technology, OTA and push settings. What I knew about older and newer models of phones and question around softskills, Such as how would you deal with a difficult customer and how would you approach a certain situation. Nothing really out of the ordinary.

      Interview questions [1]

      Question 1

      Do you know what OTA push is?
      Answer question

      WDS interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Technical Support(18) ;
        2. Technical Customer Support Advisor(10) ;
        3. Brand Ambassador(9) ;
        4. Customer Service Representative(9) ;
        5. Tech Support(7) ;
        6. Customer Care Representative(5) ;
        7. Developer(5) ;
        8. Product Demonstrator(5) ;
        9. Technical Support Advisor(5) ;
        10. Software Developer(4) ;
        11. Agent(3) ;
        12. Demonstrator(3) ;
        13. Technical Support Representative(3) ;
        14. Call Center Supervisor(2) ;
        15. Customer Support(2) .


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