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      WDS

      Now known as Conduent

      Is this your company?

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      Related searches: WDS reviews | WDS jobs | WDS salaries | WDS benefits
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      Customer Care Interview

      Mar 19, 2012
      Anonymous employee
      Boise, ID
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at WDS (Boise, ID) in Mar 2012

      Interview

      Applied at midnight, was called the next day at noon. Went in for interview two days later with some other people and signed in. Took an easy skills test, listened to sample phone calls, and then personality questions. They told me I passed and took me into a room and asked me questions about myself; eg. Three reasons we should pay you and train you, Tell me about a time you had a problem and how you solved it, In you past job what was one thing you supervisor asked you to improve on.

      Interview questions [3]

      Question 1

      Three reasons we should pay you and train you?
      1 Answer

      Question 2

      Tell me about a time you had a problem and how you solved it.
      1 Answer

      Question 3

      In you past job what was one thing you supervisor asked you to improve on
      1 Answer

      WDS interviews FAQs

      • Customer Care applicants have rated the interview process at WDS with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at WDS overall takes an average of 5 days.
      • Common stages of the interview process at WDS as a Customer Care according to 1 Glassdoor interviews include:

        Background check:  20%

        Personality test:  20%

        Drug test:  20%

        Skills test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Technical Support(18) ;
        2. Technical Customer Support Advisor(10) ;
        3. Brand Ambassador(9) ;
        4. Customer Service Representative(9) ;
        5. Tech Support(7) ;
        6. Customer Care Representative(5) ;
        7. Developer(5) ;
        8. Product Demonstrator(5) ;
        9. Technical Support Advisor(5) ;
        10. Software Developer(4) ;
        11. Agent(3) ;
        12. Demonstrator(3) ;
        13. Technical Support Representative(3) ;
        14. Call Center Supervisor(2) ;
        15. Customer Support(2) .


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