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      WDS

      Now known as Conduent

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      Related searches: WDS reviews | WDS jobs | WDS salaries | WDS benefits
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      Technical Customer Support Advisor Interview

      May 17, 2014
      Anonymous employee
      Poole, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WDS (Poole, England) in Dec 2013

      Interview

      The hiring process was actually quite well organized, 3 steps with first formal contact via phone in multiple languages if possible, then a one a one interview. If you are successful then the HR will get in touch with you and make the offer official and send the paper work at home.

      Interview questions [1]

      Question 1

      The question are not really hard, is more of an informal chat where a Team Leader wants to get to know you better and understand which kind of experiences and targets you have in life.
      Answer question

      Other Technical Customer Support Advisor Interview Reviews for WDS

      Technical Customer Support Advisor Interview

      Oct 28, 2014
      Anonymous Interview Candidate
      Poole, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at WDS (Poole, England) in Sep 2014

      Interview

      For the application I had to fill a sheet answering questions in German and English to test my language skills. A few days later I had a skype interview with a Recruiter. He asked me some standard interview questions, that I answered without being prepared at all. The next day they offered me the job.

      Interview questions [1]

      Question 1

      Can you give me an example of when you had to work as a team?
      Answer question
      1

      Technical Customer Support Advisor Interview

      Jun 26, 2015
      Anonymous employee
      Poole, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at WDS (Poole, England) in Oct 2013

      Interview

      The process was very fast and smooth. It was through a recruiter. They just checked my cv asked me some questions about my cv and background. It was as well a test of languages, English and the mother tongue. This was in the morning and in the afternoon I got a call saying I passed the process to start next Monday.

      Interview questions [1]

      Question 1

      Test of languages.
      Answer question

      WDS interviews FAQs

      • Technical Customer Support Advisor applicants have rated the interview process at WDS with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Customer Support Advisor roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at WDS overall takes an average of 5 days.
      • Common stages of the interview process at WDS as a Technical Customer Support Advisor according to 2 Glassdoor interviews include:

        Skills test:  50%

        Phone interview:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Technical Support(18) ;
        2. Technical Customer Support Advisor(10) ;
        3. Brand Ambassador(9) ;
        4. Customer Service Representative(9) ;
        5. Tech Support(7) ;
        6. Customer Care Representative(5) ;
        7. Developer(5) ;
        8. Product Demonstrator(5) ;
        9. Technical Support Advisor(5) ;
        10. Software Developer(4) ;
        11. Agent(3) ;
        12. Demonstrator(3) ;
        13. Technical Support Representative(3) ;
        14. Call Center Supervisor(2) ;
        15. Customer Support(2) .


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