Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      WP Engine

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: WP Engine reviews | WP Engine jobs | WP Engine salaries | WP Engine benefits
      WP Engine interviewsWP Engine Tech Support Manager interviewsWP Engine interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

    • Security
    • Work With Us

      • Advertisers
      • Careers
    • WP Engine interviews FAQs

      • Candidates applying for Tech Support Manager roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at WP Engine overall takes an average of 26 days.
      • Common stages of the interview process at WP Engine as a Tech Support Manager according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        One on one interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(29) ;
        2. Sales(18) ;
        3. Software Engineer(18) ;
        4. Technical Support(18) ;
        5. Account Executive(17) ;
        6. Senior Software Engineer(16) ;
        7. Technical Support Specialist(14) ;
        8. Technical Support Engineer(13) ;
        9. Sales Development Representative (SDR)(12) ;
      Sales Manager
      (9) ;
    • Marketing(8) ;
    • Agency Account Manager(7) ;
    • Director(7) ;
    • Manager(7) ;
    • Senior Staff Software Engineer(7) .
    • Tech Support Manager Interview

      Mar 3, 2015
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at WP Engine (Austin, TX) in Nov 2014

      Interview

      HR was great. I went through a phone interview and one on one then went in to the office. Everyone was late in the office interview. The initial people I was set to interview with had all been up all night fixing something. So they just dug up random people for me to interview with, who were also late (although understandably since they had about 5 minutes to prepare). The first two people went well, the third person it did not. The third person didn't even know the job I was applying to and when I told him I was there for another position the whole process seemed to go down hill. This person also seemed to have a preconception about my background since I was prior military. He was surprised by basic things like ships pulled into ports and seemed to think I was lying when I said I had volunteered to work with the Army as part of the Navy. I was later told by the recruiting team that they don't look on military leadership as leadership. He also talked about things like the 'compliment sandwich' as if it was new groundbreaking stuff. The last person in the interview was the founder. He was running late for another meeting, and it seemed he is usually there as a formality. We didn't discuss anything really meaningful just the usual 'Why do you want to work here', etc. He spent his time correcting every little thing I said, if I said WP Engine had x amount of growth he had to correct me to the nth degree. I imagine if I had said it was 77 degrees outside he would have said "well it is 77.3 degrees" which was a pretty large put-off. Afterwards they called and apologized after an employee out at a social event had overheard me talking about the interview to a fiend and fellow vet, they encouraged me to apply again and the position I applied for went right back to the third person in the prior interview. Needless to say it was rejected in the first stage of the process. I won't bother to apply again. The environment seems hectic and they seem to be in a flux state between start-up and establish company; which is expected for their age and size. Also the interviews are one on one, which allows for greater bias in the process; they should have an HR rep in the interview, or conduct a true panel interview. But I'd say if you are a vet don't waste your time applying here.

      Interview questions [1]

      Question 1

      Basic things, what is your experience; how many people have you managed etc. As an aside they consider a ratio of more than 10 people too one manager 'too much'.
      Answer question
      5

      Jobs at WP Engine

      1 jobs in United States
      Content Writer, Associate
      Austin, TX
      ·
      $52K - $72K /yr
      (Employer provided)
      View job
      View all Tech Support Manager Jobs