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      WTW

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      WTW interviews FAQs

      • Customer Service Representative - Remote applicants have rated the interview process at WTW with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at WTW as a Customer Service Representative - Remote according to 1 Glassdoor interviews include:

        Drug test:  33%

        Presentation:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(405) ;
        2. Actuarial Analyst(276) ;
        3. Senior Associate(235) ;
        4. Consultant(198) ;
        5. Director(195) ;
        6. Associate(182) ;
        7. Customer Service Representative(158) ;
        8. Business Analyst(148) ;
        9. Associate Director(131) ;
        10. Senior Analyst(131) ;
        11. Senior Consultant(124) ;
        12. Lead Associate(123) ;
        13. Intern(107) ;
        14. Senior Advisor(99) ;
        15. Customer Service Representative (CSR)(86) .


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    • Customer Service Representative - Remote Interview

      Aug 12, 2020
      Anonymous employee
      Henderson, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at WTW (Henderson, NV) in Aug 2020

      Interview

      The whole process with obtaining this job was smooth. It was an easy application process, the assessment was very interactive, and I interviewed with Ivana Ma’asi (who was very welcoming and professional). This company provides you with equipment and training to really do a great job remotely. I'm excited to start working with them!

      Interview questions [1]

      Question 1

      Past customer service experience How do I strategically handle customers that have a difficult issue / problem
      Answer question

      Jobs at WTW

      9 jobs in United States
      Customer Service Representative (Seasonal - Remote)
      Eau Claire, WI
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Customer Service Representative (Seasonal - Remote)
      Saint Cloud, MN
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Customer Service Representative – Bilingual (Spanish or French) - Remote
      United States
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026
      Mount Laurel, NJ
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Bilingual Benefits Customer Service Representative – Bilingual Seasonal Colleague (Mt. Laurel) | 2026
      Mount Laurel, NJ
      ·
      $19 - $20 /hr
      (Employer provided)
      View job
      View all Customer Service Representative - Remote Jobs