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      WWEX Group

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      Customer Service Representative Interview

      May 22, 2015
      Anonymous Interview Candidate
      Chicago, IL
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at WWEX Group (Chicago, IL) in Mar 2015

      Interview

      Applied online and received an email from a recruiter the next day. We set up a time to talk on the phone and he was really nice, made me very excited about the company, and wanted to set up an in person interview. We did and he asked me to call him the day before to prep for the interview, which consisted of basic interview tips. Neither of the calls with him contained any difficult questions, more just getting-to-know-you type of thing. I was told I would be interviewing with a woman, but when I was actually interviewed by a man. The woman was in the room but didn't talk at all. I was asked a lot of personal questions (such as what my parents do for a living, whether or not I have siblings, and how big my high school was), and really nothing about my work experience or skills. The job posting specifically said it was a good position for recent college grads, yet this guy kept making comments about how he didn't want a recent grad, how I'd probably suck at my job because I was a recent grad (his exact words), and how I was not ready for the real world.. but he never asked me a single question about my work experience, professional background, or gave me a chance to address these "concerns." He came off as extremely condescending and cocky and gave me a weird vibe. In spite of his belief that a recent grad couldn't handle the job, he said he'd "be okay" with having me come back down for a 2 day job shadow, so that I could "experience the real world." He gave me his card and told me to call him to schedule it between 8am and 10am the next day. I called him at 8:05, before going in to my current job, and got his voice mail. I left a detailed message explaining when I would be able to come down for the job shadow and said that I'd be in the office all day, but that he could shoot me an email or call me and I'd get back to him ASAP. He called me back not even 10 minutes later, but since I was now at work I missed the call. His voicemail did not address anything that I had explained, just said "hey. Its (Name). Call me." So I called him back as soon as I could and got voicemail again. I left him a message saying I was returning his call, again said that I was at work and could be more easily reached by email but would try to keep my phone nearby." He sent me a text message (which seems a bit unprofessional, but oh well) asking me to call him when I was free. At this point I was frustrated with him and his lack of communication skills, and felt that the way he treated me in the interview combined with our inability to get in touch was a sign that this job was simply not for me. For the record, the few other employees I interacted with seemed alright, but this guy was so rude and offensive that I had no desire to continue with the interview process.

      Interview questions [1]

      Question 1

      What do your parents do for a living?
      Answer question
      9

      Other Customer Service Representative Interview Reviews for WWEX Group

      Account Manager Interview

      Jul 7, 2021
      Anonymous Interview Candidate
      Overland Park, KS
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at WWEX Group (Overland Park, KS) in Jun 2021

      Interview

      Casual laid back, he explained company history then asked me about myself and what I did. Overall, the interview went quick. I came in on Friday so the attire was casual,

      Interview questions [1]

      Question 1

      what do you know about the company
      Answer question

      Account Manager Interview

      Feb 11, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at WWEX Group

      Interview

      Short, interviewer didn’t know a lot of the questions I asked about the company and how they were moving forward with the pandemic. The questions were simple and weren’t gauging.

      Interview questions [1]

      Question 1

      Why do you want to change careers?
      Answer question

      Account Manager Interview

      Oct 28, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at WWEX Group

      Interview

      3 different interviews, first is in person and then 2 ride alongs with the managers. They take you out cold calling and show you their way, then they have you do a few sorts but assist you since you don’t know all the questions to ask

      Interview questions [1]

      Question 1

      How do you handle criticism ?
      Answer question