Customer Service Representative applicants have rated the interview process at WaFd Bank with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 56.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at WaFd Bank overall takes an average of 18 days.
Common stages of the interview process at WaFd Bank as a Customer Service Representative according to 16 Glassdoor interviews include:
Drug test: 22%
One on one interview: 20%
Phone interview: 18%
Background check: 18%
Skills test: 12%
Other: 4%
IQ intelligence test: 2%
Presentation: 2%
Personality test: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at WaFd Bank in May 2022
Interview
Very nice and professional . Excited to hopeful start working for them as I enjoy the banking world and help clients with financial needs. They offer good benefits. Pay Is ok. Hrs are nice with weekends off.
Phone screen with a recruiter. Followed up with a short in person interview. The followed up over email to let me know that I didn't get the position. Overall, they were very nice.
I applied online. The process took 2 weeks. I interviewed at WaFd Bank (Seattle, WA) in Aug 2023
Interview
Phone screen, then in person interview. The people were kinder than most places I have interviewed. Make sure to dress the part, I felt underdressed. The interview lasted about 30 minutes, there were about 8 customer service related questions.
Interview questions [1]
Question 1
About a customer service situation that was unsolved.