Customer Service Supervisor applicants have rated the interview process at WaFd Bank with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 56.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Supervisor roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at WaFd Bank overall takes an average of 18 days.
Common stages of the interview process at WaFd Bank as a Customer Service Supervisor according to 3 Glassdoor interviews include:
Phone interview: 22%
Drug test: 22%
One on one interview: 22%
Background check: 22%
Group panel interview: 11%
Here are the most commonly searched roles for interview reports -
The process took 1+ week. I interviewed at WaFd Bank
Interview
I applied online and was emailed a day later for a phone screener. I was asked basic interview questions but the position pays way less(up to 10k) than its counterparts at other companies so I cut the interview short.
I applied online. The process took 2 weeks. I interviewed at WaFd Bank (Phoenix, AZ) in Feb 2015
Interview
1. A series of appropriate banking questions were asked. If you have banking knowledge it was normal protocol. 2. Describe a difficult employee situation, and what you did to resolve it. 3. Do you have a problem making phone solicitations.
Interview questions [1]
Question 1
Tell me how you handled a irate customer in the past?
I applied in-person. The process took 2 weeks. I interviewed at WaFd Bank (Seattle, WA) in Aug 2012
Interview
After you submit a resume then you wait for a call by an HR rep. The call is the first interview that only takes 5-10 minutes. The conversation is mostly just getting your information and explaining what the job expectations would be. The next step is interviewing with a manager who asks pretty simple questions just to gain what type of a person you are and if ou would be a good fit or not. Its a simple and nonstressful experience.
Interview questions [1]
Question 1
The questions are not difficult. The most "challanging" I would say is something like "How would you respond to a customer that..."