I applied online. The process took 3 weeks. I interviewed at Walden University (Phoenix, AZ) in Oct 2025
Interview
It was a lengthy but thorough process in a positive way. The university focused clearly on specific questions to source the most effective and relevant applicants they could that met the position requirements as close as possible. I was really thankful to Alberto and the managers that virtually met with me for their utmost kindness and patience and really sharing their own backgrounds while being genuinely curious about mine.
Interview questions [1]
Question 1
They asked several, but one that stuck out was how to go about students who might pose difficulty over the phone and be in a position where they won't want to talk or think about their educational plan.
I applied online. The process took 3 weeks. I interviewed at Walden University
Interview
The interview process was very good. The recruiter did a phenomenal job and the interview with the Manager was like having a great meeting with your boss. It helps to be prepared and knowledgeable about the job. The entire process took about 3 weeks. I am looking forward to a Great! career with Walden University.
Interview questions [1]
Question 1
Tell me a time you had to deal with a difficult student situation.
I applied online. The process took 3 days. I interviewed at Walden University (Baltimore, MD) in Nov 2021
Interview
The process was quick and easy. The interview was extremely nice and passoinate. The interview went smoothly. She covered all the basics and gave great insight into the company, salary and what will be expected.
Student Success Coach applicants have rated the interview process at Walden University with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 86.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Student Success Coach roles take an average of 15 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Walden University overall takes an average of 17 days.
Common stages of the interview process at Walden University as a Student Success Coach according to 3 Glassdoor interviews include:
Phone interview: 33%
Background check: 22%
Personality test: 11%
One on one interview: 11%
Presentation: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -