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      Walgreens

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      Customer Service Associate Interview

      Apr 8, 2018
      Anonymous employee
      Grayslake, IL
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Walgreens (Grayslake, IL) in Feb 2018

      Interview

      The manager who interviewed me offered me the job over the phone a week after the interview. I accepted and she said she'd email me drug testing info within the week. No email, so I called back as directed. Took another week to get a hold of her. She then said I'd been accidentally deleted from their system and that I'd need to reapply to get back into the system so they could move forward. I reapplied same day. The following morning I had an email -- it was a canned rejection letter. She had to have known during that last phone call that she wasn't going to hire me, yet she made me reapply for no reason, and strung me along for 3 weeks previous to that. Shoddy way to treat people!

      Interview questions [1]

      Question 1

      What does good customer service mean to you?
      Answer question

      Other Customer Service Associate Interview Reviews for Walgreens

      Customer Service Associate Interview

      Jun 27, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Walgreens

      Interview

      The interview was arranged over the phone months after I applied. The interview itself was the next day, in-person, and took only 15 minutes or so. I was interviewed by two people.

      Interview questions [1]

      Question 1

      -Availability -Tell me about yourself -One mistake I've made in prior jobs and how I addressed it -How long is your commute
      Answer question

      Customer Service Associate Interview

      May 14, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Walgreens

      Interview

      They took me to the office to ask why I was interested in the job and my qualifications. It was very short and was only about 6 questions. I was in high school at the time so they did ask about my studies and work time balance.

      Interview questions [1]

      Question 1

      Why do you want this position?
      Answer question

      Customer Service Associate Interview

      Apr 29, 2026
      Anonymous employee
      Haverhill, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Walgreens (Haverhill, MA)

      Interview

      The Walgreens interview process was really easy—quick questions, relaxed vibe, and they mostly focused on availability and customer service. It didn’t feel stressful at all. it was over the phone as well