Customer Service Associate applicants have rated the interview process at Walgreens with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 10 days to get hired, when considering 428 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
Common stages of the interview process at Walgreens as a Customer Service Associate according to 428 Glassdoor interviews include:
One on one interview: 23%
Drug test: 21%
Skills test: 20%
Background check: 13%
Personality test: 8%
Presentation: 6%
IQ intelligence test: 4%
Group panel interview: 2%
Phone interview: 2%
Other: 1%
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I applied online. The process took 1 day. I interviewed at Walgreens (San Francisco, CA) in Apr 2015
Interview
I applied online. I was called in to take the standard 30 minute question which would take more than 60 min (as stated by another reviewer). With the exception of being in a distracting environment I tried to focus determined to not fall into traps and the questions were exhausting and heavily hypothetical which made it difficult to uncover traps or get flagged just for not being able to see through their abstractions. The distraction was interesting and gave a glimpse how it's like to work there . During the test he stated that he would be going through the applications next week and will also give me a call. I never got a call. It also was not a location I remember applying to.
Interview questions [1]
Question 1
If you know very little spanish how would you help a monolingual spanish customer?
The interview was arranged over the phone months after I applied. The interview itself was the next day, in-person, and took only 15 minutes or so. I was interviewed by two people.
Interview questions [1]
Question 1
-Availability
-Tell me about yourself
-One mistake I've made in prior jobs and how I addressed it
-How long is your commute
They took me to the office to ask why I was interested in the job and my qualifications. It was very short and was only about 6 questions. I was in high school at the time so they did ask about my studies and work time balance.
The Walgreens interview process was really easy—quick questions, relaxed vibe, and they mostly focused on availability and customer service. It didn’t feel stressful at all. it was over the phone as well