Customer Service Associate applicants have rated the interview process at Walgreens with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 10 days to get hired, when considering 428 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
Common stages of the interview process at Walgreens as a Customer Service Associate according to 428 Glassdoor interviews include:
One on one interview: 23%
Drug test: 21%
Skills test: 20%
Background check: 13%
Personality test: 8%
Presentation: 6%
IQ intelligence test: 4%
Group panel interview: 2%
Phone interview: 2%
Other: 1%
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I applied through an employee referral. The process took 3 days. I interviewed at Walgreens (Melbourne, FL) in Mar 2015
Interview
Casual and brief. I was dressed better than the managers. I interviewed with 2 associate managers they asked very easy questions and were not being difficult or serious as many interviewers are. They joked and laughed the whole time. The culture at least this location was extremely casual. I think they even bent the rules on corporate dress code, one of them wore grey jeans instead of professional slacks. The other wore a T-shirt under her professional vest which aside from looking very odd doesn't meat the uniform requirements. Some people may see this informality as a bonus but keep in mind they still get to reprimand their subordinates for dressing the same way they do. Corporate does not seem to give store management much negotiation room on wages. They refused to raise my wage unless I stayed there for years and worked up to management. Meanwhile I could walk out and earn twice as much anywhere else.
Interview questions [1]
Question 1
Standard questions, Strengths, weaknesses etc. "Explain a time when" etc.
The interview was arranged over the phone months after I applied. The interview itself was the next day, in-person, and took only 15 minutes or so. I was interviewed by two people.
Interview questions [1]
Question 1
-Availability
-Tell me about yourself
-One mistake I've made in prior jobs and how I addressed it
-How long is your commute
They took me to the office to ask why I was interested in the job and my qualifications. It was very short and was only about 6 questions. I was in high school at the time so they did ask about my studies and work time balance.
The Walgreens interview process was really easy—quick questions, relaxed vibe, and they mostly focused on availability and customer service. It didn’t feel stressful at all. it was over the phone as well