I applied in-person. The process took 3 days. I interviewed at Walmart (Maple, ON) in Jun 2012
Interview
Was a group interview, hired everyone that had some sort of basic common sense. Was easy as long as you made yourself heard, stood out and showed you was a peoples person.
Interview questions [1]
Question 1
How would you deal with a customer if they asked you about a product you didn't know about.
Interview was pretty easy and straightforward. The starting pay was too low and I declined. Big company but pays low wages to employees not worth it. A lot of turn over it seems
It was easy and interviewer was friendly. I answered all the questions and got the job offer. It’s all about customer satisfaction and customer experience. Customer is centre of attraction here.
I applied through an employee referral. The process took 1 week. I interviewed at Walmart (Charlotte, NC) in Oct 2023
Interview
Mainly asks about availability and not questions. In my experience it wasn’t hard to get in but I also was recommended so that may have helped me. And there’s nothing else to tell
Interview questions [1]
Question 1
Mostly asked about availability and not any questions
Customer Service Associate applicants have rated the interview process at Walmart with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 7 days to get hired, when considering 61 user submitted interviews for this role. To compare, the hiring process at Walmart overall takes an average of 13 days.
Common stages of the interview process at Walmart as a Customer Service Associate according to 61 Glassdoor interviews include:
One on one interview: 24%
Background check: 19%
Drug test: 18%
Skills test: 10%
Personality test: 7%
Group panel interview: 6%
Presentation: 6%
IQ intelligence test: 5%
Phone interview: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -