A recruiter reached out to arrange a phone screen via email but never called when the time came. He responded to an email follow-up a few hours later, apologizing that he had been in a meeting and asking to reschedule.
After positive feedback from the phone screen, I was told they'd contact me the next week to arrange the first formal interview.
3 weeks later, they reached out to schedule a video interview with my would-be manager. The interview went well and the interviewer was very friendly. After words of encouragement, I was told to expect a decision in the next week.
I didn't hear back so I emailed a follow-up 2 weeks later. There was no reply so I emailed again another 2 weeks later, at which point the recruiter called to say that, although I had received very positive feedback, they were looking for someone to start immediately (my preferred start-date was several months later) so they had already filled the position but would reach out, should a position open up closer to when I'm available. Very understandable but the lack of communication throughout the process was frustrating, especially since I could have started earlier if needed.
Overall, I've had 5 interviews with Disney... two have been rescheduled due to recruiter no-shows, one started 30 minutes late and two were on time. The interviews (and employees)themselves have always been pleasant but their recruiting process is extremely disorganized (and unresponsive) compared to other companies, likely because they are overworked.