I applied online. The process took 5 weeks. I interviewed at Walt Disney Company (Peterborough, England) in Sep 2019
Interview
I applied online around a month prior to receiving my interview invite. I applied online and received an email invitation to a group interview, which I accepted.
(I interviewed for Cast Member but ended up being offered Lead Cast Member/Shift Leader without having to further interview).
There were around fifteen of us at the interview, and they were holding group interviews all day.
We were first asked to talk to the person next to us and find out:
1) their favourite Disney Character
2) their retail experience
3) an interesting fact about them
We then had to relay this back to the group. The girl next to me was VERY sweet and we got along really well.
After this we were split into groups of five and given a brief each. My group had a brief of 'A grandparent has come into your store and told you they've just had their first grandchild and they're not sure what gift to buy them'. There were a bunch of Disney Store items on the table so we had to decide as a group what product we wanted to sell, discuss between us then tell the group why we picked that product. Remember to point out key product details, the price, relate to the customer, give Disney facts where you can and try and upsell a box or bag!
My group were told that we picked the product that that they would've picked themselves and got some great feedback.
We then got asked a few typical questions such as 'what do you think you'll be doing during a work day?' and it's really important to get yourself noticed and speak up as much as you can without talking over everyone else. Really try and make yourself stand out! Ask your own questions!
We had opporutnies to ask our own questions, then were told abour the store opening date, some training information and general information like uniform standards etc.
Was informed that we would be told the following Monday or Tuesday about how we did. We would receive a phone call if successful and an email if not.
Interview questions [1]
Question 1
What do you think you'll be doing during a typical working day at The Disney Store?
Group interview with a number of different applicants, going through possible scenarios with customers and asked to sell products to an imaginary customer using selling strategies etc to encourage them to buy it
I applied online. The process took 1 day. I interviewed at Walt Disney Company (Aberdeen, Scotland)
Interview
I had a group interview, we all sat around a table and were asked both individual questions and worked in groups with management walking around listening to us,
It was pretty laid back
I applied in-person. The process took 1 day. I interviewed at Walt Disney Company (Orlando, FL)
Interview
The process was smooth from start to finish. I received clear instructions ahead of time, and the interviewer was kind, professional, and genuinely interested in getting to know me. The interview felt more like a conversation than a test, which really helped calm my nerves.
Cast Member applicants have rated the interview process at Walt Disney Company with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Cast Member roles take an average of 21 days to get hired, when considering 57 user submitted interviews for this role. To compare, the hiring process at Walt Disney Company overall takes an average of 32 days.
Common stages of the interview process at Walt Disney Company as a Cast Member according to 57 Glassdoor interviews include:
Background check: 17%
Group panel interview: 16%
One on one interview: 16%
Phone interview: 13%
Personality test: 10%
Drug test: 8%
Presentation: 8%
Skills test: 8%
IQ intelligence test: 4%
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