Customer Service Representative applicants have rated the interview process at Walt Disney Company with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 76 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Walt Disney Company overall takes an average of 32 days.
Common stages of the interview process at Walt Disney Company as a Customer Service Representative according to 15 Glassdoor interviews include:
Phone interview: 24%
Skills test: 20%
One on one interview: 16%
Personality test: 12%
Background check: 8%
Drug test: 8%
Group panel interview: 4%
IQ intelligence test: 4%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
3 interviews( written test, oral tests( languages are tested) physical interview. You will be asked to write down why you would like to join Disney. I would say the RH team is very nice and open
Other Customer Service Representative Interview Reviews for Walt Disney Company
I interviewed at Walt Disney Company (New York, NY)
Interview
I had a couple of interviews with hiring managers and a Sr. Manager. They asked me about my experience, and there was not too much else to it. I gave them examples of how to deal with typical situations and experiences I had at previous roles.
Good, can't complain. Normal tell me about yourself, strongest trait/weakest trait types of questions. Must be open to working Sundays, no compromises. Explained cannot work Sundays for religious purposes and the interview ended there by the interviewer.
Interviewed and no one got back to me unfortunately. Got ghosted after process and for other positions as well. Applied for other positions and didn’t hear back from hiring manager