Candidates applying for Customer Service Specialist roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at WebstaurantStore overall takes an average of 20 days.
Common stages of the interview process at WebstaurantStore as a Customer Service Specialist according to 3 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at WebstaurantStore in Jul 2018
Interview
Applied and got an email for a phone interview about a week after I applied. She scheduled it for an entire week later which wasnt ideal. The phone interview was quick but good and she told me that she was forwarding it to the hiring managers and I would get an email for an in person interview in a week. I waited and heard nothing so after a week I emailed to check the status. A week after that she finally got back to me and said they went in another direction. Yet they reposted the job several times.
Filled out application online. Phone interview followed up with in person meeting. Seems to not have a diverse workforce, coded language used a lot regarding company culture fit. Look at pictures of employees at HQ to see what I mean.
I applied online. The process took 1 week. I interviewed at WebstaurantStore (Wesley Chapel, FL) in Sep 2020
Interview
Applied online with current employee reference. Received email response within 3 business days. Scheduled a phone interview for a week later. Interviewer called promptly at the scheduled time. Interview lasted about 15 minutes. Interviewer expressed interest in finding candidates looking to grow and mature with the company, which I made clear was exactly what I was looking for.
Received decline email within 3 business days indicating they were going with a different candidate. Was really disappointed - thought having an employee reference and more than a decade of applicable experience might at least guarantee me moving to the next step, in-person interview, but apparently not. As of this review, the job posting remains on the website.
Interview questions [1]
Question 1
Explain an instance in your past where you failed, and how you worked to correct it.