My interview process at Webster Bank began with a scheduled phone screening. After confirming my availability, the screening was rescheduled multiple times, which raised an early red flag. I invested significant effort preparing for the interview and ultimately spoke with three interviewers. While some conversations were constructive, one interviewer’s questioning became unexpectedly intense—feeling more like an interrogation than a conversation—and many of the questions seemed irrelevant to the role. Despite sending thank-you notes and being promised a response within a week, I received no follow-up communication. In a challenging job market where candidates value clear feedback, this lack of response was particularly disheartening and left me feeling undervalued.

My overall experience was handled poorly and unprofessionally. HR was a nightmare to deal with and did not follow up with me for weeks. As a previous employee of Webster looking to return, I had some questions for HR on some policies that had changed since I had left. HR did not answer them directly but instead went to the hiring manager and turned my general question about the company policy into a request which was not what I asked. After I was offered and accepted the position, I gave HR my 2 previously scheduled PTO days for the remainder and was told my offer was being revoked without giving me any reason why.