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      Customer Service Advocate Interview

      May 11, 2015
      Anonymous Interview Candidate
      Scottsdale, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Weebly (Scottsdale, AZ) in May 2015

      Interview

      I basically went in there, sat at a computer and took at chat test involving other employees on a group chat. I was asked questions that were not something a simpleton like me would know off hand. It was wierd and I had no way of preparing, since they didn't explain what i was going to be doing.

      Interview questions [1]

      Question 1

      If my webiste was being hacked what should I do? How do i stop the hacker? How do I add a picture from my computer to my webiste, what are the steps? What is a URL, explain.
      1 Answer
      3

      Other Customer Service Advocate Interview Reviews for Weebly

      Customer Service Advocate Interview

      May 28, 2017
      Anonymous employee
      Scottsdale, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Weebly (Scottsdale, AZ) in Sep 2016

      Interview

      First is a phone interview lasting about 15 minutes then they schedule a face to face interview with two managers. They are really trying to make sure that you're a cool person with basic understanding of the internet. They are more likely to hire a relaxed person who talks to them like peers over someone with more experience who feels too sales-y or not human. Very relaxed interview-wear what you're comfortable in! They also do a phone role play and give you pointers, don't take it as criticism. They are trying to see how well you take direction.

      Interview questions [1]

      Question 1

      Why are you leaving your current position at -fill in the blank-?
      1 Answer

      Customer Service Advocate Interview

      Oct 26, 2015
      Anonymous Interview Candidate
      Scottsdale, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Weebly (Scottsdale, AZ)

      Interview

      The process was fairly easy. I applied on weekend and got a email response the following Monday. I found out a couple of months later that I did not get the position. The recruiter that was supposed to inform me didn't let me know until she realized I applied a second time. I applied a total of 4 times, I was instantly rejected by 2 unorganized recruiters who did not even give me a change to prove my qualifications. I still think this company is a great company, they just need to find better recruiters/HR individuals.

      Interview questions [1]

      Question 1

      Make a Weebly business website fictional or real. What would you tell a customer if they wanted to return something outside of the 30 day return policy? How do I add a picture to my website? How do I sign up for a free Weebly account?
      Answer question

      Customer Service Advocate Interview

      Oct 19, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Weebly

      Interview

      They make the hiring process very fun. They give you some awesome brain teasers and really get to know you. They want to make sure you are the right fit, as Weebly has an awesome atmosphere with great people!

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question

      Weebly interviews FAQs

      • Customer Service Advocate applicants have rated the interview process at Weebly with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Advocate roles take an average of 5 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Weebly overall takes an average of 16 days.
      • Common stages of the interview process at Weebly as a Customer Service Advocate according to 11 Glassdoor interviews include:

        Phone interview:  33%

        Group panel interview:  17%

        One on one interview:  17%

        Skills test:  13%

        Personality test:  8%

        Background check:  8%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Success Advocate(13) ;
        2. CSA(9) ;
        3. Customer Service Advocate(7) ;
        4. Software Engineer(6) ;
        5. Customer Service Representative(2) ;
        6. Customer Service Representative (CSR)(2) ;
        7. Customer Success(2) ;
        8. Customer Success Advocate (Chat)(2) ;
        9. Customer Success Advocate - Chat Team(2) ;
        10. Customer Success Manager(2) ;
        11. QA Analyst(2) .


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