I applied online. The process took 1+ week. I interviewed at Wells Fargo in Mar 2016
Interview
Found on Indeed and applied and was Emailed next day to schedule an interview. Had a group interview with five other people which had no real sales or computer experience. Was told that I would hear back the following Monday and actually heard back on Tuesday for a one-to-one interview. Individual interview was well organized but also a few minutes late. After the interview I was told again I'd be contacted on Monday for the next step. I was never contacted by anyone either Monday or Tuesday but I called today and left a message with the HR person and was Emailed shortly afterwards that they were going to go forward with other candidates. They stated in the Email that they chose candidates that more closely match the job requirements even though the job description states 6 months of sales and customer service experience. I have eight of sales, 10 of customer service. They state in the interview that this position is mentally draining and is 50% sales, 50% customer service.
Interview questions [1]
Question 1
Tell me about a time where you went out of your way for a customer, how you did it, and what was the result.
I applied online. The process took 5 days. I interviewed at Wells Fargo (Manila, Manila) in Sep 2022
Interview
Easy and fast, the recruiter will update you from time to time which is very good. Goodluck! Its just easy. No need to worry about. Wells fargo is a good company, however, there are some leaders that are power trippping so be careful.
I applied through an employee referral. The process took 2 weeks. I interviewed at Wells Fargo (Manila, Manila) in Mar 2022
Interview
I was referred by my friend, then someone contacted me for a versant. Luckily I got an above-average score. Then final interview. This is where your communication skills will be tested. I really enjoyed the interview though
Interview questions [1]
Question 1
What is your most difficult task and how did you handle it?
Interview is very easy. Typically three behavioral questions. Phone interview for starters and then 1 on 1 with management. Typically ask about difficult situations. Be prepared to use STAR method. Sometimes I find this method can make you over think. I would say just write out a few scenarios and just practically to sound organically.
Interview questions [1]
Question 1
Tell me a time when you had a difficult customer what did you do to resolve the issue?
Phone Banker I applicants have rated the interview process at Wells Fargo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Phone Banker I roles take an average of 13 days to get hired, when considering 249 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Phone Banker I according to 249 Glassdoor interviews include:
One on one interview: 22%
Phone interview: 21%
Background check: 20%
Group panel interview: 14%
Drug test: 7%
Skills test: 6%
Personality test: 4%
Presentation: 4%
IQ intelligence test: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -