I applied online. I interviewed at Wells Fargo (Jersey City, NJ) in May 2017
Interview
First a phone interview with generic banking questions. Next an email asking dates and times that would be good for a F2F interview at a different location than the one for which I applied. After choosing the date and time, the branch manager from the branch in which I had applied called me to introduce herself and let me know that she was going to send me an email with more details regarding the interview. The email explained what to expect and how to prepare. Went to the F2F interview and met with the branch manager who had called me and another branch manager. The questions were, once again, very generic. Basic knowledge of sales is required along with some questions around ethics. One of the managers was warm and friendly and the other appeared to be distracted because of a situation that was going on in the branch while I was interviewing. At the end of the interview, the friendly manger gave me her card and encouraged me to call with questions. The other manager gave me the "kiss of death" at the end by saying "We still have more candidates that we are going to interview. This was on a Tuesday. By Friday afternoon I was send a generic email from AR letting me know that I was not selected. It was a very sterile and cold environment and I have a feeling that I dodged a bullet.
I had and over Phone interview 1st which were questions about my work history lasted for 10 mins. And a face to faces interview with Branch Manager and District Manager lasted over 45 mins.
I applied online. The process took 4 days. I interviewed at Wells Fargo (Durango, CO) in Jun 2024
Interview
Applied through online, and interviewed as an in-person process. Had to discuss experiences and other things related to the position requirements. This is a SAFE position that sounds with the law.
Interview questions [1]
Question 1
Describe a difficult time where you had to face irate customers and resolve a problem.
The interview questions were of difficult level. During the interview they asked questions about how you partner with internal partners and make connections with customers. Also, they asked questions on how to discuss complex financial conversations and build relationships with customers.
Personal Banker II applicants have rated the interview process at Wells Fargo with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 46% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker II roles take an average of 20 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Personal Banker II according to 25 Glassdoor interviews include:
Phone interview: 19%
Background check: 18%
One on one interview: 18%
Skills test: 11%
Personality test: 9%
Group panel interview: 9%
Presentation: 8%
IQ intelligence test: 4%
Drug test: 3%
Other: 1%
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