Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Wells Fargo

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Wells Fargo reviews | Wells Fargo jobs | Wells Fargo salaries | Wells Fargo benefits | Wells Fargo conversations
      Wells Fargo interviewsWells Fargo Phone Banker interviewsWells Fargo interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Phone Banker Interview

      Jul 16, 2012
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 3 days. I interviewed at Wells Fargo (Dallas, TX) in Jul 2012

      Interview

      The phone banker position I was applying for was part of a job fair that Wells Fargo was holding. I submitted my application and resume on their website, then went to the job fair. It consisted of an initial small interview with the head recruiter. She sat down with me and pulled up my application and resume, on the computer. Then, she asked a few questions about what I knew about the position, in which I was applying and some questions about work history. At this point, she decided whether or not I was eligible for an interview, with a supervisor. The 1 on 1, with the recruiter, took about ten minutes. The interview with the supervisor was one of the most comfortable situations ever. She actually pointed out before the interview started that, "this will be different than any other interview, in a sense that it will feel more like a conversation," and she was right. She went more into detail about my work history. She asked me basic questions like, "What was your most fulfilling sales experience?" - "Now, your most fulfilling sales experience working with a team?" She also asked me to explain my selling techniques and just had a general conversation about work, why I chose Wells Fargo and what I would bring to them. The conversation ended with her asking me if I had any questions for her, which it's always a good idea to inquire about the position, in the end so you show you definitely have interest. I asked her about the work environment, how much sales was a part of the job and a few other things. It was just an all-around comfortable interview and didn't feel like there was any pressure, at all. The 1 on 1, with the supervisor, took about one hour.

      Interview questions [1]

      Question 1

      There weren't really any unexpected, or difficult questions. It was all pretty straight forward about your past experience in sales and customer service.
      Answer question
      1

      Other Phone Banker Interview Reviews for Wells Fargo

      Phone Banker I Interview

      Oct 12, 2023
      Anonymous Interview Candidate
      Manila, Manila
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Wells Fargo (Manila, Manila) in Sep 2022

      Interview

      Easy and fast, the recruiter will update you from time to time which is very good. Goodluck! Its just easy. No need to worry about. Wells fargo is a good company, however, there are some leaders that are power trippping so be careful.

      Interview questions [2]

      Question 1

      Why wells fargo and tell me about yourself?
      Answer question

      Question 2

      Tell me about a time where you need to handle difficult situation?
      Answer question

      Phone Banker Interview

      Mar 10, 2022
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Wells Fargo (Manila, Manila) in Mar 2022

      Interview

      I was referred by my friend, then someone contacted me for a versant. Luckily I got an above-average score. Then final interview. This is where your communication skills will be tested. I really enjoyed the interview though

      Interview questions [1]

      Question 1

      What is your most difficult task and how did you handle it?
      Answer question

      Phone Banker Interview

      Feb 17, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Wells Fargo

      Interview

      Interview is very easy. Typically three behavioral questions. Phone interview for starters and then 1 on 1 with management. Typically ask about difficult situations. Be prepared to use STAR method. Sometimes I find this method can make you over think. I would say just write out a few scenarios and just practically to sound organically.

      Interview questions [1]

      Question 1

      Tell me a time when you had a difficult customer what did you do to resolve the issue?
      Answer question

      Wells Fargo interviews FAQs

      • Phone Banker applicants have rated the interview process at Wells Fargo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Phone Banker roles take an average of 13 days to get hired, when considering 249 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
      • Common stages of the interview process at Wells Fargo as a Phone Banker according to 249 Glassdoor interviews include:

        One on one interview:  22%

        Phone interview:  21%

        Background check:  20%

        Group panel interview:  14%

        Drug test:  7%

        Skills test:  6%

        Personality test:  4%

        Presentation:  4%

        IQ intelligence test:  2%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Teller(2897) ;
        2. Personal Banker(2431) ;
        3. Bank Teller(2331) ;
        4. Senior Software Engineer(880) ;
        5. Software Engineer(818) ;
        6. Lead Teller(798) ;
        7. Personal Banker I(769) ;
        8. Customer Service Representative(603) ;
        9. Branch Manager(490) ;
        10. Financial Analyst(472) ;
        11. Analyst(456) ;
        12. Service Manager(449) ;
        13. Vice President(406) ;
        14. Home Mortgage Consultant(354) ;
        15. Personal Banker I (SAFE)(304) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Wells Fargo

      27 jobs in United States
      Personal Banker Landings
      Sarasota, FL
      ·
      $43K - $59K /yr
      (Glassdoor est.)
      View job
      Personal Banker Petersburg
      Petersburg, AK
      ·
      $21 - $30 /hr
      (Employer provided)
      View job
      Personal Banker Cortez
      Bradenton, FL
      ·
      $53K - $66K /yr
      (Glassdoor est.)
      View job
      Personal Banker Bilingual Southeast Metro District
      Lawrenceville, GA
      ·
      $47K - $62K /yr
      (Glassdoor est.)
      View job
      Personal Banker
      Springfield, OR
      ·
      $49K - $63K /yr
      (Glassdoor est.)
      View job
      View all Phone Banker Jobs