I applied online. The process took 3 weeks. I interviewed at Wells Fargo (Greensboro, NC) in Feb 2014
Interview
applied online on company website, Phone screening with recruiter and then in person with district manager. Recruiter called about a week later with an offer. I was then scheduled to start training 2 weeks later
I applied online. The process took 2 weeks. I interviewed at Wells Fargo in Apr 2018
Interview
Phone screen, In person interview. Interviewed with the Branch manager, most of the questions if not all were behavioral questions. Interviewed with one other person at the same time, each one of us taking turns asnwering the questions first.
I applied online. I interviewed at Wells Fargo (Pompano Beach, FL) in Apr 2017
Interview
The interview has become a lot easier since the scandal, all you do is share your background and introduce yourself. On your second interview they will ask you more specific questions.
Interview questions [1]
Question 1
Tell us about a time when you provided a complete solution for a customer.
I applied online. I interviewed at Wells Fargo (Raleigh, NC)
Interview
Very easy process, phone screening for 30 mins or so, then face to face interview to discuss about previous experience and transferrable skills that lasted about 45 mins and received an offer a week later
Interview questions [1]
Question 1
Experience with difficult clients, customer service and retail banking products
CSSR applicants have rated the interview process at Wells Fargo with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for CSSR roles take an average of 18 days to get hired, when considering 41 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a CSSR according to 41 Glassdoor interviews include:
Background check: 21%
One on one interview: 16%
Group panel interview: 15%
Phone interview: 14%
Personality test: 10%
Skills test: 7%
Drug test: 6%
Presentation: 5%
IQ intelligence test: 3%
Other: 3%
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