I applied very late Tuesday night (like 2 am), and woke up to an email early Wednesday morning. The email advised that I was eligible to schedule a group interview. I scheduled a group interview that Friday. The group interview itself went well. There were six of us in all and the sixth arrived late. None of us had actual bank experience, but had some semblance of customer service/sales experience. I was the only applicant in a suit. The interview was with a recruiter and she was very friendly. She told us that they were doing group interviews rather than phone interviews as they had once done. We raised our hands to answer questions. There were three questions beyond the background question. I think she wanted to get an idea of sales experience. The recruiter called me back a few hours later and we scheduled a one-to-one interview with a hiring manager for Tuesday. The hiring manager was very friendly and had a few pages of questions. I was called back that day and offered the position. I had done research previously and thought that the process would take longer, I didn't realize it would only take a week. The recruiter was very friendly and answered any questions I had. I also had to be fingerprinted and fill out a background packet after accepting the offer. It was a painless process.