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Thank you for taking the time to bring to our attention your recent interview experience at West. We are disappointed and sincerely apologize that this was not a positive experience for you. As we continuously emphasize, West is committed to creating and maintaining a workplace and culture where all candidates as well as team members feel respected and are treated fairly. We rely on feedback such as this to help us improve as a company and maintain an environment where potential candidates feel they're valued. We appreciate your candid feedback and will work to ensure we continue to improve our interview process.
With regards to our request for you to come to our facility to interview, we are allowing limited in person interviews as appropriate. We find that many potential candidates want to see the facility they are working in and meet the individuals they will be working with prior to making such an important decision to join a new company. However, doing an in-person interview is optional and up to the parties involved. It does by no means impact the hiring decision. In response to the COVID-19 pandemic, West continues to follow the international health authority recommendations and the requirements of state, provincial and local governments. We remain focused on the well-being and safety of one another so that we can continue to deliver the critical components to meet the urgent needs of our customers and patients. Everyone’s health and safety are our top priority during these ever-changing circumstances, and our West Crisis Management team, along with Corporate Health & Safety, are actively engaged to continue to manage the situation. In accordance with the protocols we have established which are consistent with best practices suggested by leading experts.