I applied online. The process took 4 weeks. I interviewed at Westat in Dec 2016
Interview
I had a call from Human resource guy from the company that asked me some question and invites me to come over for in person interview, then had and an in person interview with him, after that had one technical interview with my supervisor and got the offer
Interview questions [1]
Question 1
Are you familiar with ticketing system? which software do you work with?