I got a phone call from someone in HR wanting to ask "preliminary questions", but clueless as to which position she was calling about (I'd applied to more than one position there). The rep asked me about 6 questions and the phone call lasted about 10 minutes. She was very cheerful and polite. She ended by saying she would forward my information to the hiring manager and if like me, they'd contact me to schedule an in-person interview. The next day, the rep called back saying they would like to interview me in a week and a half. The call was followed by a detailed but ambiguous email with directions and instructions (they asked me to bring my reference page). I went to the interview (still not knowing what position I was interviewing for because the rep still didn't know). I met with 5 different people and the entire process lasted three hours. They said they would contact me for a second interview if I was a good fit. Two days later, I found out (from my references) that they were checking my references. Two weeks later I got a letter in the mail...rejected. The interview questions were based on my resume about my past positions and experiences. The people I interviewed with were very warm and friendly.