Merlin Entertainments Interview Question

What would you do if you came across a negative customer?

Interview Answers

Anonymous

Jan 8, 2022

In school, I've simply learnt to ignore people who are negative towards me. So, In this case I would try and help the customer, and if there is no progress I will inform someone who is able to handle the situation well.

1

Anonymous

Sep 16, 2022

I would still try to cater towards them, and make them feel satisfied. I don't want to gain a reputation for being stubborn towards customers