Does Merlin Entertainments pay their employees well?

According to anonymously submitted Glassdoor reviews, Merlin Entertainments employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Merlin Entertainments. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Merlin Entertainments?

53% of Merlin Entertainments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merlin Entertainments 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Merlin Entertainments?

Guest Experience Host (44) , Host (33) , Ride Operator (31) , Manager (23) , Ride Host (20) , Actor (16) , Retail Assistant (15) , Actor/Performer (14) , Duty Manager (14) , Guest Experience (14) , Admissions Host (12) , Assistant Manager (12) , Food and Beverage (12) , Food and Beverage Assistant (12) , Rides and Attractions Host (12)

What are the pros of working at Merlin Entertainments according to real employee reviews?

"You meet great people and get to hang out with the sea animals" ((in 99 reviews)); "Some good benefits such as 20 free tickets after working for 6 weeks" ((in 51 reviews)); "Team are great and care" ((in 47 reviews)); "Free tickets for you and your family and friends" ((in 37 reviews)); "Great opportunities to work with guests of all ages." ((in 18 reviews))

What are the cons of working at Merlin Entertainments according to real employee reviews?

"Poor management of set up" ((in 105 reviews)); "Long hours and on your feet all day" ((in 63 reviews)); "have to work weekends low salary" ((in 33 reviews)); "Bum licking and party going with managers always gets you to the top." ((in 33 reviews)); "There was No work life balance" ((in 22 reviews))

What are employees saying about Merlin Entertainments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Merlin Entertainments layoffs and their outlook for job security at Merlin Entertainments in 2026.

What are the top reviewed Merlin Entertainments locations?

Orlando , Winter Haven , Carlsbad , New York , Grapevine , Bloomington , Kansas City , Atlanta , San Francisco , Springfield , Lake Wales , Schaumburg , Yonkers , Goshen , San Antonio , San Diego , Dallas , East Rutherford , Jersey City , Auburn Hills , Charlotte , Chicago , Jamestown , Florida , Chandler , Mesa , Tempe , Concord , Fort Worth , Nashville

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Merlin Entertainments

Merlin Entertainments reviews

3.2

53% would recommend to a friend

(1,223 total reviews)

Fiona Eastwood

41% approve of CEO

32% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Senior management

Merlin Entertainments has an employee rating of 3.2 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merlin Entertainments employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

1K reviews

2.0

Jul 10, 2026

Chaotic work environment with low pay and few benefits

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Nice office in London, nice perks but only if you have children

Cons

Zero benefits and chaotic. Boring job as you can’t contribute any ideas. Pay is extremely bad. Hardly able to survive on this salary in London so I have a second job on top.

4.0

Jul 8, 2026

Great perks and team, but low pay and pressure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good perks, fun team, nice offices, modern

Cons

Low pay, high pressure environment, low meaningful reecognition

3.0

Jul 8, 2026

Fun work environment, but pay and hours are tough

It support

Recommend

CEO approval

Business Outlook

Pros

It fun to work at theme parks

Cons

Bad pay and long hours

Viewing 1 - 3 of 1,223 Reviews

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Jobs at Merlin Entertainments

ADMINISTRATIVE ASSISTANT

SOCIAL MEDIA EXECUTIVE

SEA LIFE EDUCATION ASSOCIATE - PT

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Ratings by category

Ratings by demographic groups

Reviews by job title

Chaotic work environment with low pay and few benefits

Great perks and team, but low pay and pressure

Fun work environment, but pay and hours are tough

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