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      Whatfix

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      Whatfix interviewsWhatfix Customer Success Engineer interviewsWhatfix interview
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      Customer Success Engineer Interview

      Jul 30, 2019
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Whatfix (Bengaluru)

      Interview

      There were 5 interview rounds which concerned with the business understanding, customer understanding, product and technical round which was focused primarily on JS and web. The whole process was smooth and the interviews were very interactive and more like a discussion.

      Interview questions [3]

      Question 1

      Your experience as level 2 support. Examples of problems solved.
      Answer question

      Question 2

      Extract a unique identifier for every page in a website dynamically.
      Answer question

      Question 3

      Make changes to a text in a website.
      Answer question
      1

      Other Customer Success Engineer Interview Reviews for Whatfix

      Customer Success Engineer Interview

      Jul 7, 2019
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Whatfix (Bengaluru) in Jun 2019

      Interview

      I applied through a recruiter. The process took 2 weeks. I interviewed at Whatfix (Bengaluru) in June 2019. Interview: There were 5 rounds and it was all about HTML,CSS and JAVASCRIPT . 1. Screening 2. Initial Technical and interpersonal skill with basic assignment. 3. Technical with Assignments. 4. Hiring Manager 5. Co-Founder/CTO Interview process was too good and Technical rounds were all about assignments. Got an opportunity to talk with Co-founder/CTO VaraKumar - Technical+ about whatfix - Research well on whatfix. Specially HR team is really good and i got great help during interview process :) Got an Offer :)

      Interview questions [1]

      Question 1

      Assignment to redesign random website components
      Answer question
      3

      Customer Success Engineer Interview

      Jul 30, 2019
      Anonymous Interview Candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Whatfix (Bengaluru) in Jun 2019

      Interview

      I applied through Linkedin. Got a call from HR. One of the best-growing companies I came across. Open-minded people and HR is very helpful. He guided me throughout the process and always there to resolve my doubts. The interviewers were very helpful. Every time they gave feedback after the interview which was very good. There was a total of 6 rounds. Round 1: With Customer Success Manager - He will look for business skills like client interactions, exposure, and handling. Understanding of Projects, challenges, function, your role. Round 2: It's a technical Rounds - here they are looking for your current technical experience, how you face technical challenges and solve them, also they will test you on your JavaScript skills plus a bit of Html/CSS. I got an assignment that needs to be done and submitted in a day. Assignment Question was like you need to write a generic function in JS through which you can uniquely identify the webpage details. (Hint: Use the URL for this) Round 3: Again a business round with Senior Director. He was also looking for the same things as mentioned in round 1. Also, why do you want to be in this role and how you can contribute to it. Round 4: Again its a technical round with the CTO. It's almost the same as round 2. I addition, he gave a little different question but questions were easy. He is only looking for your problem-solving skills and commands over the language. Round 5: This interview was with the CEO. It's nice to talk to him. He is very smart and friendly. It's like a discussion round about the product, about the company, growth aspects, what I expect from the company, he tries to know the interviewee and his aspirations and experience. Round 6: HR Round. This was the most interesting and fun round. HR asked some typical HR questions. :P Very helpful and the coolest person. She wants to understand the interviewee, situation based responses, approached for problem-solving.

      Interview questions [4]

      Question 1

      Using Console for performing various given tasks.
      Answer question

      Question 2

      Use of innerText/innerHTML.
      Answer question

      Question 3

      JavaScript Windows and Location Object.
      Answer question

      Question 4

      Finding elements inside a webpage using XPath, CSS selector, ID
      Answer question

      Whatfix interviews FAQs

      • Customer Success Engineer applicants have rated the interview process at Whatfix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Engineer roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Whatfix overall takes an average of 20 days.
      • Common stages of the interview process at Whatfix as a Customer Success Engineer according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Solutions Engineer(56) ;
        2. Business Development Representative (BDR)(33) ;
        3. Software Engineer(24) ;
        4. Digital Adoption Specialist(21) ;
        5. Customer Success Manager(20) ;
        6. Account Executive(19) ;
        7. BDR(12) ;
        8. Customer Success Manager (CSM)(11) ;
        9. Software Development Engineer (SDE)(11) ;
        10. Account Manager(8) ;
        11. Sales(8) ;
        12. Software Development Engineer(8) ;
        13. Technical Support Engineer(8) ;
        14. Business Development(7) ;
        15. Enterprise Account Executive(7) .


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      Jobs at Whatfix

      4 jobs in United States
      Solution Consultant / Sales Engineer (San Jose)
      San Jose, CA
      View job
      Enterprise Account Executive-New Logo
      San Jose, CA
      View job
      Enterprise Account Executive
      San Jose, CA
      View job
      Head - Executive/CXO Engagements
      San Jose, CA
      ·
      $500K - $500K /yr
      (Employer provided)
      View job
      View all Customer Success Engineer Jobs