Customer Experience Agent applicants have rated the interview process at Whatnot with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 59.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Agent roles take an average of 14 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Whatnot overall takes an average of 26 days.
Common stages of the interview process at Whatnot as a Customer Experience Agent according to 8 Glassdoor interviews include:
Phone interview: 29%
Skills test: 29%
One on one interview: 24%
Background check: 10%
Other: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Whatnot (Dublin, Dublin) in Feb 2026
Interview
I recently went through the interview process for a Customer Experience role and honestly it was a great experience. It was structured and detailed, but also very clear at every stage. I always knew what to expect next.
Everyone I spoke with was professional, calm and really knew what they were doing. The conversations felt real and thoughtful, not just standard interview questions. I genuinely felt that the team cares about who they hire.
Big thanks to Hannah for all the support and communication throughout the process, and thank you to everyone I spoke with along the way. I’m really glad I’ll be joining the team and I’m super motivated to get started.
Interview questions [2]
Question 1
Tell us about a difficult case scenario you handled and how you approached it.
There were 5 steps in the recruiting process for me. They made me do an AI interview, phone call, a test and two more interviews,. All these steps were spread on three weeks.
Interview questions [1]
Question 1
If you could improve a feature on the app what would it be?
I applied online. The process took 2 days. I interviewed at Whatnot (Phoenix, AZ) in Nov 2025
Interview
I had a first meeting with an internal recruiter who has been at Whatnot for four years. We spoke for 30 minutes and they were very positive about me and my previous experience. I next was sent an only assessment with a test website to respond to 4 tickets. They involved simple tasks to some that included math. Overall it was not challenging, but they didn’t move forward with me after the assessment so I must have not answered how they wanted me to.
Interview questions [1]
Question 1
Really just past experiences and if I am a user of Whatnot.