WildTangent Customer Support Representative interview questions

I did a phone interview with the director and it went really well and was invited to an onsite interview. I got there onsite and ended up doing 4 1:1 interviews. The interview process took an hour. One was with the director of the company, one with the manager of the department, one with HR associate and one with the previous team lead who is now in another department. You really have to get along with these type of people to even get in this company. All of the people were nice in my opinion, but the questions were more about yourself as a person then doing the job. It was very disappointing they did not ask me more relevant questions to what I could actually do. Most of the questions I got asked were personality/behavioral questions. No Technical questions at all to demonstrate my knowledge that I can do the job well. They were also really concerned as to why I did not have a subscription to their games. It sounded like it was a pre-requisite for getting the job even though it was not stated in the job description. I am sorry I cannot afford a monthly subscription when I am out of work. They were nuts when it came to asking me that question. From the previous interview reviews, they were at least getting organized on how to handle their interview process but still not there yet.

I applied online and received a call about a week later. It was a very brief phone screening with interview scheduling. The interview consisted of four mini-interviews, which are 1:1 interviews. The first interview was by someone in HR, and then by the department supervisor, and two team leaders from the department. I followed up with one of the people that interviewed me a week later after not hearing anything and I was told that the HR department would contact me - which they never did, and it still remains the only job where The HR interview was not particularly difficult in the sense that you'll have to recall a lot of situational examples of things you have done, but it is very difficult in the sense that you have to answer personal questions and follow-up questions to them until the interviewer is satisfied, and very few of them had any bearing on the job or were predictive of job performance. The interviews from the departmental staff were friendly and fairly easy in their questioning.