I applied online. I interviewed at Williams-Sonoma, Inc. (Charlotte, NC)
Interview
Mock phone call with different customer questions. Once you pass that, there is a 2nd phone call to discuss experience and options. Both company representatives were friendly and professional. They let you know of their decision in a timely manner. Job is remote- work from home.
Interview questions [1]
Question 1
If flexible with work schedule? Will you be willing to work weekends. Mock phone calls for different customer issues.
Customer Care Specialist applicants have rated the interview process at Williams-Sonoma, Inc. with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Williams-Sonoma, Inc. as a Customer Care Specialist according to 1 Glassdoor interviews include:
Phone interview: 100%
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