Customer Service Representative applicants have rated the interview process at Wipro with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 89.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at Wipro overall takes an average of 25 days.
Common stages of the interview process at Wipro as a Customer Service Representative according to 26 Glassdoor interviews include:
One on one interview: 15%
Drug test: 12%
Skills test: 12%
Background check: 11%
Group panel interview: 11%
Presentation: 11%
IQ intelligence test: 10%
Phone interview: 10%
Personality test: 7%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at Wipro (Hyderābād) in Jun 2024
Interview
self introduction from a group of seven , then an exam for the qualified. dont know about exam, as I m not qualified for the post because I have studied IT as major
It is very easy to crack . They just focus on your communication skills, accent and vocabulary. My experience was very good they asked very simple questions like tell me about yourself, what are your hobbies, how was your last weekend,
Interview questions [1]
Question 1
They asked me about my hobbies. Mine was cooking so they questioned what kind of cuisine you make and what’s your favourite dish to make
I applied in-person. I interviewed at Wipro (Hyderābād) in Dec 2025
Interview
My first round was a JAM session, where I spoke about Hyderabad, the topic given by the interviewer. The second round was conducted on the same day. Since I was a fresher, it was a basic personal interview. Within 12 days, I received an exam email that included English sections.
Interview questions [1]
Question 1
They ask education details, why don’t you go for higher studies, any-projects u did, transportation facility, okay for night shifts and hobbies
Two rounds of online interview both taken online. One interview was complete resume based and the other one was to check my english communication skills. Interviewers were not grilling or trying to take any kind of stress interview.
Interview questions [1]
Question 1
Tell me something about yourself, why wipro, why this role.