I applied online. The process took 3 weeks. I interviewed at WoodmenLife (Omaha, NE) in Jun 2017
Interview
The interview process for this position began with a quick phone interview, and follow up in person interview with HR to test cognitive ability and other pertinent skills. If successful then called back for a third meeting, this is where you would meet with staff in your department. This will the final interaction before a decision is made. Offer will be extended by phone call.
Interview questions [1]
Question 1
Many questions are situational based; tell me about a time you.. exceeded expectation, dealt with a difficult coworker etc..
Phone interview was very average. The standard interview process. Asked about my previous experience. Was mostly focused on why I want the job and what my career goals are. They really liked when I asked questions about the company. Just do some research on the company.
I applied online. I interviewed at WoodmenLife (Omaha, NE) in Jan 2019
Interview
Casual interview, very nice lady, overall same questions as usual, very common questions, why I want to work there, etc and then I had to another interview and then another
Customer Service Representative applicants have rated the interview process at WoodmenLife with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 41 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at WoodmenLife overall takes an average of 20 days.
Common stages of the interview process at WoodmenLife as a Customer Service Representative according to 4 Glassdoor interviews include:
Drug test: 20%
Phone interview: 20%
Personality test: 13%
One on one interview: 13%
Skills test: 13%
Presentation: 7%
Group panel interview: 7%
Background check: 7%
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