Customer Support Analyst applicants have rated the interview process at Workday with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Analyst roles take an average of 26 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Workday overall takes an average of 29 days.
Common stages of the interview process at Workday as a Customer Support Analyst according to 2 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 22%
Background check: 11%
IQ intelligence test: 11%
Drug test: 11%
Skills test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Workday (Atlanta, GA) in May 2021
Interview
The interview process was straight forward. There were no attempt to trick you or throw you off. The questions were direct and related to the information on your resume, the job description and your skills. There was opportunity to learn about the company and position during the interview and the interviewer encouraged you to ask question and inquire.
Interview questions [1]
Question 1
They like to ask question that would require you to give an example of a time when you were in certain situations.
I applied online. The process took 4 days. I interviewed at Workday in May 2022
Interview
Two days after applying I receive an email from a recruiter. I then schedule for a phone screen the next day. It was vague with not much insight. I’m then scheduled for an interview two days later, which was very casual. I tied my best asking about the role because the recruiter and manager didn’t give much insight.
I applied online. I interviewed at Workday (Dublin, Dublin) in Feb 2022
Interview
A lengthy process of at least 5 interviews, but you get to meet members of the team you would be working on. Interviews are only around 30 minutes in length and the people are friendly and approachable.
Interview questions [1]
Question 1
Why did you choose to apply to be a Customer Support Analyst?
I applied through a recruiter. The process took 3 weeks. I interviewed at Workday (Austin, TX) in Aug 2021
Interview
The recruiter who reached out to me initially via LinkedIn followed me throughout the entire process, updating after each interview. I interviewed with 4 individuals, each being 30 minutes in duration, and took a competency test which took me roughly 40 minutes.
Interview questions [1]
Question 1
They asked about technical troubleshooting competency and about past work experience