Candidates applying for Strategic Customer Success Manager roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Workfront overall takes an average of 21 days.
Common stages of the interview process at Workfront as a Strategic Customer Success Manager according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 months. I interviewed at Workfront
Interview
*I was contacted by Recruiter 1 to set up a phone interview. That interview went well.
*I was then contacted via email by Recruiter 2, with Recruiter 1 cc'd, to set up a zoom interview with the Director, Strategic Customer Success. That interview went well.
About one month goes by...
*I was contacted by Recruiter 3, with Recruiter 1 cc'd, to set up a zoom interview with other members of the Customer Success team. I was only able to successfully schedule and have 1 of 3 interviews with a team member.
Roughly 10 days go by...
*I follow up with Recruiter 3 and send my availability so that the other 2 zoom interviews can be rescheduled.
2 weeks go by...
*I see on LinkedIn that Recruiter 2 was promoted to a Senior postion, so I email this person to see if I can get an update. I mention that Recruiter 3 has not responded and I was simply wondering if I should even bother rescheduling interviews with the rest of the team.
*I immediately get an email from Recruiter 3 stating that I should contact Recruiter 1.
*I email Recruiter 1 and within 2 hours I was told to give them a call. So I did. No answer, so I follow up with an email. No response.
2 days go by....
*I call again b/c why would I be given a number, but no one pick up the phone??? You guessed it...No Answer.
*One last follow up email with Recruiter 1 and I ask if I should call a different number. No Respone to my email.
1 more day goes by...
*At this point I'm pretty much done. Just b/c I'm annoyed I email Recruiter 2 to mention that I called and emailed Recruiter 1 with no success. Recruiter 2 was the only consistent one with responding this whole time, but now...SILENCE.
Not very professional.
1
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