Was not difficult but had some tricky questions.. Had a good experience and exposure for Anybotht interviews to be conducted in near future . You haven't honest and resilent and attentive to listen to interviewer .
Great the interview was really nice and process is thorough. No difficulties found
Screening
Technical 1
Technical 2
Technical 3
Managerial
Cultural fit
Interview is really simple and good behaviour was good you can make it easily
I applied online. The process took 1 day. I interviewed at XYZ (Belgaum) in Jun 2025
Interview
The interview process involves resume screening, phone screening, one or more behavioral interviews, role-play scenarios, communication skill assessment, and sometimes a final interview with the manager before a job offer.
The interviewing process was alright. Nothing explicitly above or below average. It was three rounds in total, including a quick intro call at the beginning. I declined the job offer in the end.
Customer Service Representative applicants have rated the interview process at XYZ with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at XYZ as a Customer Service Representative according to 6 Glassdoor interviews include:
Skills test: 27%
Presentation: 18%
Background check: 18%
Phone interview: 9%
Personality test: 9%
Group panel interview: 9%
One on one interview: 9%
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