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      Xanterra

      Engaged Employer

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      Related searches: Xanterra reviews | Xanterra jobs | Xanterra salaries | Xanterra benefits
      Xanterra interviewsXanterra Guest Service Agent interviewsXanterra interview
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      Guest Service Agent Interview

      Nov 17, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xanterra

      Interview

      After applying online, I was emailed to set up a phone call. The phone call lasted about thirty minutes. Typical questions to understand work ethic, personality, and how I would handle living and working in the remote setting.

      Interview questions [1]

      Question 1

      What is one thing you think you would enjoy doing while living in Yellowstone?
      Answer question

      Other Guest Service Agent Interview Reviews for Xanterra

      Guest Service Agent Interview

      Oct 31, 2019
      Anonymous employee
      Yellowstone National Park, WY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Xanterra (Yellowstone National Park, WY) in Aug 2019

      Interview

      I was a kitchen crew, saw job postings at EDR. Looked for the manager at front desk to express my interest. Manager jotted down my personal details and asked me to inform my f&b managers first. I followed up the interview with email and interview time was scheduled. Interviewed by front desk assistant manager.

      Interview questions [3]

      Question 1

      Why want to work at front desk?
      Answer question

      Question 2

      Do you have related job experience?
      Answer question

      Question 3

      Have you deal with angry customers before?
      Answer question

      Guest Service Agent Interview

      Mar 24, 2020
      Anonymous employee
      Grand Canyon, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Xanterra (Grand Canyon, AZ) in Aug 2019

      Interview

      It's all online. You answer very basic questions, do some math, and then select from a list of adjective those that you believe describe you, then those you believe the employer is looking for. In other words, you'll only screw it up if you're completely brain dead. Then they call you with an offer.

      Interview questions [1]

      Question 1

      What would you do if [enter very basic guest issue here]?
      1 Answer

      Xanterra interviews FAQs

      • Guest Service Agent applicants have rated the interview process at Xanterra with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Guest Service Agent roles take an average of 19 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Xanterra overall takes an average of 18 days.
      • Common stages of the interview process at Xanterra as a Guest Service Agent according to 3 Glassdoor interviews include:

        Skills test:  14%

        Other:  14%

        Personality test:  14%

        Drug test:  14%

        Presentation:  14%

        Background check:  14%

        One on one interview:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Server(53) ;
        2. Housekeeper(28) ;
        3. Bartender(23) ;
        4. Server/Waiter(23) ;
        5. Housekeeping(18) ;
        6. Front Desk Agent(17) ;
        7. Line Cook(17) ;
        8. Kitchen Crew(15) ;
        9. Manager(13) ;
        10. Room Attendant(12) ;
        11. Cook(11) ;
        12. Guest Service Agent(11) ;
        13. Wrangler(11) ;
        14. Cashier(10) ;
        15. Dishwasher(10) .


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      Jobs at Xanterra

      26 jobs in United States
      Front Desk Agent - Yellowstone National Park
      Yellowstone National Park, WY
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Front Desk Agent - The Grand Hotel
      Tusayan, AZ
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Front Desk Agent - Part Time
      Williams, AZ
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Lead Front Desk Agent - Grand Canyon South Rim
      Grand Canyon, AZ
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Front Desk Supervisor - Cedar Creek Lodge
      Columbia Falls, MT
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Guest Service Agent Jobs