I applied online. The process took 1 week. I interviewed at Xenon Arc in Jun 2023
Interview
Applied through LinkedIn. Reached out to me about a week later to set up a Microsoft teams meeting. The interview itself was very easy with HR. The second interview is with your supervisor and the third is a power point presentation you make. HR has a habit of not answering anyone back and ghosting them.
3 interviews, first 2 online with some people such the Customer service manager, account manager y business director.
last interview face to face with the CCO and Vice-president of the business
Interview questions [1]
Question 1
exectations, my knowledge and skills and why I wanted to join
The interview had been organised in just a few days, but they disappeared and after a month I still have no news about my application and no feedback on the interview.
Smooth and quick. The HR team was helpful. The process took 3 steps and all the people met were interesting. Also, the case study is to be taken seriously even if quite challenging.
Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Xenon Arc overall takes an average of 23 days.
Common stages of the interview process at Xenon Arc as a Customer Service Representative according to 7 Glassdoor interviews include:
Phone interview: 35%
Presentation: 24%
Group panel interview: 18%
Skills test: 12%
One on one interview: 6%
Background check: 6%
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