Customer Success Coordinator applicants have rated the interview process at Xplor Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Coordinator roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Xplor Technologies overall takes an average of 14 days.
Common stages of the interview process at Xplor Technologies as a Customer Success Coordinator according to 1 Glassdoor interviews include:
Background check: 14%
Group panel interview: 14%
Phone interview: 14%
Other: 14%
One on one interview: 14%
Skills test: 14%
Presentation: 14%
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I applied online. The process took 2 weeks. I interviewed at Xplor Technologies (Melbourne) in Jan 2021
Interview
Xplor has a 4 part interview process including a take-home practical assessment and behavioral interview. Although it seems a bit intimidating, Xplor made me feel relaxed and like I was already a part of the team throughout the entire process. Their interview process is centered around their values and gives the candidate a feel of what working at Xplor is really like.
I applied online. The process took 2 weeks. I interviewed at Xplor Technologies in Jan 2025
Interview
30 min phone call with recruiter
30 min teams video call with Manager of CS + 1 hour assignment that needs to be submitted to the recruiter before the 3 person panel interview
45 mins teams video call with 3 CS to go over the assignment
Last 30 mins teams video call with cross functional team member
Interview questions [1]
Question 1
A lot of questions regarding processes and how did I suggest any improvements. They were interested in how I manage all of my day to day tasks.
Phone call first quote friendly and to the point. They answered all my questions easily.
Second call with 2 members of the CS team after with general strengths questions and conflict with peers questions. Overall no advancement afterwards.
Interview questions [1]
Question 1
Name a time you had a conflict of opinions with a colleague and how was it resolved