Account Manager applicants have rated the interview process at Yelp with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 55.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 15 days to get hired, when considering 99 user submitted interviews for this role. To compare, the hiring process at Yelp overall takes an average of 18 days.
Common stages of the interview process at Yelp as a Account Manager according to 99 Glassdoor interviews include:
Phone interview: 41%
One on one interview: 20%
Background check: 12%
Skills test: 8%
Group panel interview: 8%
Personality test: 3%
Presentation: 3%
Other: 2%
Drug test: 2%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Yelp (Phoenix, AZ) in Jan 2016
Interview
The process was a little different for me as I moved across the country for the job. So I had one phone interview and one Skype interview. When they ask you to interview, they send you the information that you need to speak to in the phone interview. READ IT! It's not an impossible interview, but they want to know that you're taking it seriously so you'll need to prepare a lot. At the end of the interview they'll give you feedback and ask you to Skype interview/come in in person. Remember that feedback because they're going to ask you about it again and see if you can implement it. Get ready for some role plays. Don't be intimidated by them as they don't expect you to know everything. They want to know that you can take criticism and grow from it and be resilient. If you don't know how to react in a role play, ask open ended questions (tell me more about what's going on, walk me through what you're feeling, etc). You'll knock their socks off with those! My biggest downfall in the role plays was that I talked too much because I was so nervous. Take a deep breath, relax, and shut up when you've said enough and be okay with silence. When in doubt--ask questions.
Interview questions [1]
Question 1
Q: Role play about a biz owner who is upset about a critical review
Standard filtering/fluff questions followed by a Mock sales pitch. It was not very different from other Sales/CS roles that I have applied to. It was not very difficult or novel at all.
Interview questions [1]
Question 1
What is you greatest strength and you greatest weakness?
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.