Account Manager applicants have rated the interview process at Yelp with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 55.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 15 days to get hired, when considering 99 user submitted interviews for this role. To compare, the hiring process at Yelp overall takes an average of 18 days.
Common stages of the interview process at Yelp as a Account Manager according to 99 Glassdoor interviews include:
Phone interview: 41%
One on one interview: 20%
Background check: 12%
Skills test: 8%
Group panel interview: 8%
Personality test: 3%
Presentation: 3%
Other: 2%
Drug test: 2%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Yelp (Phoenix, AZ) in Jun 2014
Interview
I applied online and was contacted the next day to have a phone interview. The HR rep emailed me about 5 links of videos and articles on Yelp that I needed to watch/ read before the interview.
The phone interview lated 7 minutes and was basically just to see if I looked at the info I was sent. The interviewer only ask me 1 question about myself- if i was currently employed. I kept the articles they sent me open during the interview and basically just repeated the info back to them. Easiest interview ever. She asked me to do a Skype call at the end.
In the Skype call I was asked a few questions about myself and had to do 2 role plays. During the role plays they expected me to do them perfectly and criticized me after because I didn't ask the right questions. Isn't that what training is for??? I believe Yelp is only looking for people they don't have to train at all or train very little. The turnover seems ridiculously high.
After that I was emailed that I didn't get the job- not a big surprise.
Standard filtering/fluff questions followed by a Mock sales pitch. It was not very different from other Sales/CS roles that I have applied to. It was not very difficult or novel at all.
Interview questions [1]
Question 1
What is you greatest strength and you greatest weakness?
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.