I applied online. I interviewed at Yext (New York, NY)
Interview
I had a phone interview, a 3 hour in person interview, and then a 1.5 hour interview. They ask for several role plays. They say it's Client Training but what the position really is someone convincing a client to keep yext and how to use it. More sales-y. Also make sure to send a thank you letter as they will rudely tell you that you should and you could not get the job for not kissing their butts.
Interview questions [1]
Question 1
Why should we choose you instead of another candidate that sent us a thank you letter?
I applied online. The process took 5 weeks. I interviewed at Yext in Jul 2020
Interview
Interview process was extremely organized and recruiting team was there and giving updates in real time! After the initial phone screening, I received a breakdown of next steps before meeting with four different team members via 1-1 zoom conferences. The whole process took about 4-6 weeks.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer or client.
Client Service Specialist applicants have rated the interview process at Yext with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Specialist roles take an average of 35 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Yext overall takes an average of 26 days.
Common stages of the interview process at Yext as a Client Service Specialist according to 2 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 40%
Drug test: 20%
Here are the most commonly searched roles for interview reports -