I applied through an employee referral. The process took 4 weeks. I interviewed at Yext (New York, NY)
Interview
I had a first round interview with my potential manager that was mostly behavioral. This was followed by a mock Quarterly Business Review presentation that I gave to three CSMs.
Interview questions [1]
Question 1
Why are you looking to leave your current job, and what excites you about this role at Yext?
I applied online. The process took 4 weeks. I interviewed at Yext (London, England)
Interview
One of the best Interview processes I've been through. The recruiter was consistently checking in with me after each and every stage of the process and keeping me up to date while waiting for internal stakeholders to make a decision. The steps where fairly standard: intro call with recruiter, intro call with hiring manager, call with team member, final panel presentation.
I applied through a recruiter. I interviewed at Yext in Sep 2020
Interview
It was a relatively long interview process, where I had the chance to talk to my future manager and colleagues. I really appreciate this, as it allows everyone to evaluate if the collaboration will be successful.
Interview questions [1]
Question 1
They asked about past experiences and challenges and how did I overcome them.
Customer Success Manager (CSM) applicants have rated the interview process at Yext with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Yext overall takes an average of 26 days.
Common stages of the interview process at Yext as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:
Background check: 18%
Group panel interview: 18%
Phone interview: 18%
Presentation: 18%
One on one interview: 18%
Drug test: 9%
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